Tianyi - hairlace

Our ballroom jewelry pieces are very durable, however with the extra care, they will last for an extremely long time. Please take note of a few suggestions below to ensure the jewelry’s long life.

• Store your jewelry in it's own box for storage/traveling/... . Ideally cushioned to make sure it's not rattling aound with itself. 
  If you don't have a box, try wrapping it in paper towels or cut up t-shirt material. 
• Spray hairspray and perfume before you put on your jewelry! The acohols can be damaging and hairspray can build up on the stones and dull the shine. 
• Stoned jewelry pieces can be gently cleaned with a soft-bristle toothbush using a diluted mix of dish-soap and water (followed by a rinse). Take care with any pearls that may be on your piece. 

• At the end of your competition day, simply lay out your ballroom jewelry to dry in case you got a bit sweaty 

All finished orders (from the moment we notify you that your order is ready) are processed within 2-3 business days.  If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping charges for your order will be calculated and displayed at checkout.

Custom made orders currently have a lead time of approximately 2 months.This gives us enough time to make sure we have all the supplies, colors, design and creation time that will suit your specific needs.

Please check the full Shipping Policy on dancesparkles.com

You have 7 calendar days to notify us (info@dancesparkles.com) if you wish to return an item, from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and it needs to have the receipt or proof of purchase. 

This policy has the exception of made to order items (custom made) which are not refundable in any circumstances and of all earrings for hygiene reasons. 

Any items returned without prior notice in writing will not be accepted.

Please check the full Return Policy on dancesparkles.com

SHIPPING:
- Free international shipping for orders above 50€
- For orders <50€ a fixed shipping amount is added
- Pickup / delivery at a competition: is ONLY available when you CONTACT US IN ADVANCE!!
If we have a deal about a time and place for pickup, you will get a special code which will drop the shipping costs! So get in touch with us if you would like this option.